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Adoption Process FAQs

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Here are some common questions new Pet Parents may ask about adopting or PetSmart Adoption Programs. If you don’t find an answer to your question below please call your local store for specific adoption process information.

Frequently asked questions about the adoption process

Here are some common questions new Pet Parents may ask about adopting or PetSmart Adoption Programs. If you don’t find an answer to your question below please call your local store for specific adoption process information.

Frequently asked questions about the adoption process

Q - How do I adopt a pet at PetSmart?
A - Once you've selected a pet you'd like to adopt, you'll complete an application, answer questions about your home and other pets, and possibly have your home visited by the Adoption Agency. The agency will make the final decision regarding the matching process.

Q - How much does it cost to adopt a pet?
A - The fee varies among the animal welfare organizations; however, all agencies charge a nominal adoption fee to help cover the cost of caring for the pets and preparing them for adoption. One hundred percent of these fees are kept by the agency to assist in their rescue efforts.

Q - What is included in the adoption fee?
A - The adoption fee typically includes vaccinations and the spaying or neutering of the pet.

Q - Can I relinquish my pet to PetSmart for adoption?
A - PetSmart cannot accept your pet; however, a Store Manager can give you contact information for an Animal Welfare Agency Partner that may be able to assist in placing your pet for adoption.

Q - What types of pets are available for adoption?
A - The majority of pets available for adoption are cats and dogs. In many locations small animals such as rabbits, ferrets, and guinea pigs are also available for adoption. Contact your local PetSmart store for more information.

Q - Does PetSmart or PetSmart Charities pay the animal welfare agencies to bring pets in for adoption?
A - PetSmart Charities grants Adoption Rewards monies to our Adoption Partners for each pet that they adopt out of the in-store PetSmart Charities Adoption Program to offset their operating expenses.

Q - Does PetSmart charge the animal welfare agencies to utilize space in the store?
A – No. PetSmart donates the space to PetSmart Charities so that Animal Welfare Agencies can showcase their pets available for adoptions. Annually, PetSmart donates more than $10 million in funds, space, supplies, and pet food for this program.

Q - Who is responsible for the care and maintenance of the pets in the PetSmart Charities Adoption Center?
A - The Adoption Partner is responsible for pets in the Adoption Center; however, in the absence of the Adoption Partner the store staff are responsible.

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